Refund Policy
Last Updated: January 7, 2025
At MarketSpur, we are committed to providing high-quality digital services and content. This Refund Policy ensures transparency regarding refund requests and conditions.
1. Eligibility for Refunds
Refunds are only considered under the following circumstances:
- Service Non-Delivery: If the purchased service was not provided as agreed due to an issue on our end.
- Service Cancellation: If MarketSpur cancels the service due to unforeseen circumstances.
2. Non-Refundable Services
Refunds will not be issued for:
- Custom services (e.g., website design, marketing campaigns) once the work has commenced.
- Digital content or resources purchased through our website.
3. Refund Request Process
Refund requests must:
- Be submitted within 7 days of the service delivery.
- Clearly state the reason for the refund along with proof of purchase.
All refund requests are subject to review. Approved refunds will be processed within 7 business days.
4. Limitations
Refunds will not be granted for:
- Delays caused by incomplete information or lack of communication from the client.
- Changes to the scope of work after the service has begun.
5. Changes to This Policy
MarketSpur reserves the right to modify this Refund Policy at any time. Changes will be posted on this page, and it is your responsibility to review this policy periodically.
For questions about this policy, please contact us through the official website form or email us at info@marketspur.com.
